Facebook Setup: Why do I see an odd error message when setting up Facebook?

When you integrate a client account with BringShare, it is possible you could see an error message similar to the one below from Facebook.

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This error occurs from Facebook when an agency attempts to integrate via their white label url (YourAgency.reportingplace.com), rather than their BringShare admin url (bringshare.com/YourAgency).

Your admin url: bringshare.com/YourAgency is designed to work regardless of new security or privacy updates that partners like Facebook or Google release at any given time.

Your white label url: YourAgency.reportingplace.com - is set up to be the url you can send over to your clients and use for generating reports. This url should not be used to edit your settings. (note: clients do not have access to their settings with their single-account logins, only agency master accounts do).

Contact us if you need anything else or would like further information!

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  • 14-May-2015
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